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Question1: Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.What should the administrator use to achieve this?
Question2: The administrator at Cloud Kicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers
Question3: The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.What Should an administrator configure to meet this requirement?
Question4: An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?
Question5: Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.How should the administrator accomplish this?
Question6: Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.the administrator configure to help with these issues?
Question7: Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.What are two considerations when installing a managed package in a sandbox?Choose 2 answers.
Question8: The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified.What tool should the administrator use to fulfill this request?
Question9: Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.Which feature should an administrator place on the page to fulfill this requirement?
Question10: An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, andManagers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.Which two ways should these folders be shared?Choose 2 answers
Question11: An administrator at Cloud Kicks has a flow in production that is supposed to create new records.However, no new records are being created.What could the issue be?
Question12: Universal Containers has two sales teams, Sales team A and Sales team B.Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.How Should the administrator share records owned by sales team A with Sales team B?
Question13: Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.What should an administrator configure to provide these insights?
Question14: Which tool should an administrator use to identify and fix potential session vulnerabilities?
Question15: Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.What should the administrator recommend?
Question16: An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?Choose 2 Answers
Question17: An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.What should the administrator do to meet the deadline without increasing the budget?
Question18: The administrator at Ursa Major Solar has Created anew record type for customer warranty cases which two assignments should the administrator use to display the new record type to users?Choose 2 answers
Question19: An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.What will the administrator need to do to use the Data Loader?
Question20: An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 daysto check in with the customer.which two automation tools should the administrator use?Choose 2 answers
Question21: Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports.Which two actions should the administrator take to preserve the integrity of the source reports?Choose 2 answers
Question22: DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominiumopen houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.How can the administrator ensure these extra steps only appear when creating open house records for condominiums?
Question23: Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team.What should the administratorconfigure to meet this requirement?
Question24: Ursa Major Solar offers amazing experiencesfor all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.What should the administrator create to meet this request?
Question25: DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.Which two solutions should an administrator use to meet this request?Choose 2 answers
Question26: Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.How should anadministrator meet this requirement?
Question27: The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?
Question28: An administrator has been asked to change the data type of an auto number to text field.What should the administrator be aware of before changing the field?
Question29: Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible.Which feature should the administrator use to implement this functionality?
Question30: An administrator at Cloud Kicks wantsto deactivate a User who has left the company.What are two reasons that would prevent a user from being deactivated?Choose 2 answers
Question31: The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.What should administrator use to fulfill the requirement?
Question32: Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.How should the administrator accomplish this goal?
Question33: The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup.Which Scenario Could prevent theadministrator from fulfilling this requirement?
Question34: The IT manager at universal Containers is doing an audit of the systems security.Mow should the administrator provide a summary of the org's security health?
Question35: The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.What automation tool best accomplishes this?
Question36: At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.What action should the administrator take to satisfy the request?
Question37: The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.What should an administrator do to accomplish this request?
Question38: What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?Choose 3 Answers.
Question39: The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities.Which functionality is preventing the field type from being changed?
Question40: Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.What should the administrator take into consideration regarding the contact hierarchy?
Question41: Northern Trail Outfitters has a custom quick action on Accountthat creates a new Case.How should an administrator make the quick action available on the Salesforce mobile app?
Question42: The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.What couldcause this issue?
Question43: Which two actions should an administrator perform with Case escalation rules?Choose 2 answers
Question44: Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?
Question45: DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up.How can they make sure Showing Date is only populated with a date this years?
Question46: Clod Kicks has the organization wide defaults for Opportunity set to private.which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?Choose 2 answers
Question47: Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.What should the administrator and close more deals.
Question48: The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.Which feature must be enabled to ensure the quick action will be displayed as expected?
Question49: Which two solutions could an administrator find on the AppExchange to enhance their organization?Choose 2 answers
Question50: At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.What should the administrator use to deliver this requirement?
Question51: The administrator at Ursa Major Solar imported records into an object by mistake.Which two tools should be used to undo this import?Choose 2 answers
Question52: Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.How should an administrator fulfil this request?
Question53: Thesupport manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.What should the administrator suggest to meet these requirement?
Question54: Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.How should the administrator leverage Salesforce to help the team collaborate?
Question55: An administrator at Universal Containers is reviewing current security settingsin the company's Salesforce org.What Should the administrator do to prevent unauthorized access to Salesforce?
Question56: Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type.When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.What should an administrator use to accomplish this?
Question57: Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.What feature should an administrator use to meet this request?
Question58: Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and statuswhile Customer Care would like to see owner, status, and contact.What should the administrator use to achieve this?
Question59: Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.How should an administrator configure this requirement?
Question60: A sales rep has a list of 300 accounts with contacts that they want to load at one time.Which tool should the administrator utilize to import the records to salesforce?
Question61: A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new salesrep and keep the teams as is.Which tool should an administrator use to accomplish this?
Question62: Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
Question63: At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.Which are two considerations for enabling this functionality?Choose 2 answers
Question64: Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages.Which two steps should the administration configure to meet this requirement?Choose 2 answers
Question65: Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.Which feature should an administrator use to fulfill this request?
Question66: Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs forone product across various stages.Which two steps should the administrator configure to meet this requirement?Choose 2 answers
Question67: Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.Which 3 items should the administrator configure to provide appropriate access to the report?Choose 3 answers
Question68: Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.How should the administrator deliver this requirement?
Question69: What are three characteristics of a master-detail relationship?Choose 3 answers
Question70: An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.What flow element should the administrator add?
Question71: Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.Which feature should an administrator configure to meet this requirement?
Question72: Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.What should the administrator use to complete this request?
Question73: Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.What should an administrator suggest to meet this request?
Question74: Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal recordsvia a search.What options should the administrator adjust to fully restrict access?
Question75: The administrator at universal containers has a screen flow that helps users create new leads.When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.How should the administrator complete this requirement?
Question76: An administrator needs to create a one-to-many relationship between two objects with limited access to child records.What type of field should the administrator use?
Question77: A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.When using the Lead Conversion process, which two records can be Created?Choose 2 answers
Question78: Cloud Kicks has created a screen flow fortheir sales team to use when they add new leads. The screen flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers
Question79: An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records.What should the administrator do to meet this requirement?
Question80: Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.
Question81: AW Computing would like to improve its Case Lightning record page by including:* A filtered component to display a message in bold font when a case issaved as acriticalrecord type.* A quick way to update the account status from the case layout.Which two components should an administrator use to satisfy these requests?Choose 2 Answers
Question82: The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They haverequested the administrator to simplify the process.Which automation tool should an administrator use?
Question83: Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details andrequest dates.How should an administrator accomplish the request?
Question84: The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are stillin the New status after 4 hours must be escalated to support management.What case management tools need to be utilized for this requirement?
Question85: Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.How should the administrator recommend automating this business process?
Question86: Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.Why are the support reps unable to see the Closed option in the specified piclist?
Question87: Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.Which two options should the administrator recommend to help simplify the process?Choose 2 answers
Question88: Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.Which three of the standard objects are available to an administrator considering a support use case?Choose 3 answers
Question89: Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.How should an administrator complete this?
Question90: Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow.How should the administrator address this issues?
Question91: An administrator is building a Lightning app and sees a message that a My Domain must be set up first.What should the administrator take into consideration when enabling My Domain?
Question92: The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.What should an administrator take into consideration when undeleting the field?
Question93: An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.What are two considerations for this configuration?Choose 2 answers
Question94: Universal Container wants to increase the security of their org by requiring stricker user passwords.Which two of the following should an administrator configure?Choose 2 answers
Question95: An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.How should the administrator export thisfile?
Question96: Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID,Customer Name, Case Reason, Case Status, and Case Creation Date.Which two changes in Setup should the administrator make?
Question97: Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values.How Should the administrator correct this?
Question98: Cloud Kicks want its reports toshow a Fiscal Year that starts on February 1 and has 12 months.How Should the Administrator Address this requirement?
Question99: What should an administrator use as an identifier when importing and updating records from a separate financial system?
Question100: The administrator at Northern TrailOutfitters has been using a spreadsheet to track assigned licenses and permission sets.What feature can be used to track this in Salesforce?
Question101: The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout.What should the administrator use to fulfil this request?
Question102: The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.Which two items should the administrator do to make sure these values are populated?Choose 2 answers
Question103: The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They wantto reference fields from the associated contact record.What should the administrator do to pull contact fields into the Custom report?
Question104: Which three items are available in the mobile navigation menu?Choose 3 answers
Question105: An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business.Which two actions can be accomplished via the AppExchange?'Choose 2 answers
Question106: Cloud kicks intends to protect with backups by using the data by using the data export Service.Which two considerations should the administrator remember when Scheduling the export?Choose 2 Answers.
Question107: Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.Which three password policies should an administrator configure?Choose 3 answers
Question108: AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.What should the administrator configure to make it easier for teams to collaborate with the same customer?
Question109: Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations.Which two tools should an administrator use to build this solution?Choose 2 answers
Question110: An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.What should the administrator do to control Delete access?
Question111: Which three aspects of standard fields should an administrator customize?Choose 3 answers
Question112: The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.Which are two considerations the administrator needs to review before setting up this approval process?Choose 2 answers
Question113: Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.Which is an important consideration for path configuration?
Question114: Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.How should an administrator accomplish this request?